Privacy policy

This Privacy Policy went into effect on the date that it was last updated on August 13th, 2021


The Flooring Advisor.com respects the privacy of its customers, suppliers and visitors. We believe in protecting your privacy. This Privacy Policy outlines how we obtain, share and collect personal information. By using www.theflooringadvisor.com (the “Site”) and/or any interaction you have with the site or with a member of our team. Any personal information provided to us, you agree to the terms of this Privacy Policy. This Privacy Policy also covers our treatment of any personal information shared with us by third parties.


This section summarizes how we obtain, store and use information about you. It is intended to provide a very general overview only. We will not sell or rent this information to anyone. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.



How we collect your personal Information 


  • When you provide it to us (e.g. by contacting us , placing an order, signing up for our email newsletter, or creating an account).
  • From using our website cookies and other web devices can send cookies to your web browser, if your browser allows it and it can be changed at any time on your settings.
  • Using Third Parties to perform services and deliver our flooring products to you and occasionally by social media interaction, such as Facebook, google, Instagram and YouTube.



What Information do we collect? 


Name, email address phone number, address, payment information (e.g. your credit or debit card details), IP address, information from cookies, information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website, based on your IP address) and your answers to quizzes or surveys. This information is collected for administrative and business purposes (particularly to contact you and process orders you place on our website) to improve our business and website, to fulfill our contractual obligations,  to offer you special discount rates on our products and services, and in connection with our legal rights and obligations.                               



How do we secure your information? 


By using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and by only trusted individuals that have been trained and briefed on appropriate handling of personal information. And we use automated decision making and/or profiling. We do this in order to protect our business from harm from fraud during the checkout process via our partner Signify (privacy policy here: https://www.signifyd.com/privacy/ ).



How Long Do We Keep Your Information?


We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days, unless you're subscribed to our newsletter and ads, which you can unsubscribe at any time .

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. 



What Are Your Privacy Rights and How To Opt-out? 

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  • Your Rights: You may object us from using or processing your information at any time. The customer retains this right if it does not prevent the company from performing its ability to provide services.  A request must be submitted to customerservice@theflooringadvisor.com or handwritten letter to our office and we will provide you with further instructions. 
  • Advertising and Marketing email:  You may also exercise your right to object to us using or processing your information by clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which will appear in your browser after clicking on that link.
  • Cookies and Similar technology: You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using our cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org 


Children’s Privacy


Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to costumerservice@theflooringadvisor.com .



Web server log information


We use a third party server to host our website called Shopify Inc., the privacy policy of which is available here https://www.shopify.com/legal/privacy. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.


Copyright Protection 

 

The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.


Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time. Unless otherwise stated, any modifications to our Privacy Policy will go into immediate effect after they have been posted.

  

Minor changes to our Privacy Policy:

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new “last updated” date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its “last updated” date onwards.

 

Major changes to our Privacy Policy or the purposes for which we process your information

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email/phone. Wherever required, we will obtain your prior consent before using your information for that new purpose.



Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us by writing to The Flooring Advisor, LLC C/O Data Controller , 400 Broadway Suite 101 - Long Branch, NJ 07740 or by email costumerservice@theflooringadvisor.com .